Legal & Trust
Last updated: 31 August 2026
ADVCY builds technology that helps events, communities, brands, artists and creators communicate with their audiences through messaging, digital wallet passes and AI-powered concierge experiences.
We believe privacy should be designed into the product, not added afterwards.
This Legal & Trust Centre explains how ADVCY handles personal information, the terms that apply when you use our services, and the safeguards we put in place when we process information for our clients.
For attendees, fans and community members
Privacy Policy
How ADVCY handles personal information across our website, messaging services, AI concierge experiences and digital wallet passes.
Read our Privacy Policy
Wallet Pass Terms
The terms that apply when you add an ADVCY-powered pass to Apple Wallet or Google Wallet.
Read our Wallet Pass Terms
Cookies & Similar Technologies
How we use cookies, analytics and similar technologies on our website.
Read our Cookie Policy
Your Data Rights
How to access, correct or delete your information, object to processing, withdraw consent or make a privacy complaint.
Manage your data or make a request
For clients and procurement teams
Client Terms
The commercial terms governing use of the ADVCY platform.
Read our Client Terms
Data Processing Addendum
Our UK GDPR and, where applicable, EU GDPR processor terms.
Read our DPA
Subprocessors
Information about third parties that may process personal data to help us provide ADVCY.
View Subprocessors
Data Protection & Security
Our approach to privacy by design, security, international transfers, retention and data governance.
View Data Protection & Security
Who we are
ADVCY Ltd
40 Queens Road
Teddington
England
TW11 0LR
Company number: 16926771
ICO registration: C1934810
Privacy enquiries: community@advcy.ai