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Brand · 28 July 2025

The Community Era: From Broadcast to Belonging

In 2025, artists and brands aren't built on what they say — but on what fans and customers feel and share, unprompted, because it matters to them.

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Zac Froud

Founder, ADVCY · Billboard 2025 Global Power Player

Key Takeaways

  • In 2025, brands and artists aren't built on what they say — but on what fans and customers feel and share, unprompted, because it matters to them
  • The WHO has declared a global loneliness epidemic; nearly 50% of UK adults report feeling lonely some of the time — that vacuum is where genuine communities grow
  • Only 38% of people trust advertising, compared to 82% who trust recommendations from friends (Ipsos, 2024); click-through rates for digital ads average 0.08% (eMarketer, 2025)
  • Brand advocates drive 60% more purchase intent than ads (Sprout Social, 2024)
  • The CAMPER framework (Connection, Autonomy, Mastery, Purpose, Energy, Recognition) is the blueprint for building communities that compound over time
  • It is not about having a million fans — it is about a thousand who would fight for you

Communion: The Soul of Community

I've felt it in crowded rooms.

  1. Bon Iver was touring For Emma, Forever Ago — a record that had lived on repeat for months. They came to London. The venue was packed. Not just with fans, but with people who'd found something of themselves in that album.

The band played like they were still in rugged Wisconsin — tight, instinctive, unpolished. Then, mid-set, Justin gave a cue: scream as loud as you can, lose yourselves, feel what happens in the room. Thousands yelling into the dark. A moment I'll never forget. It was communion. A fleeting, unforgettable moment of togetherness.

In 2025, artists and brands aren't built solely on what they say, but on what fans and customers feel and share — unprompted, because it matters to them.

This is the Community Era.

Communion is ancient. It's the campfire where early humans shared stories, the village feasts where bread was broken, the rituals that turned strangers into family. Music's magic lies in its versatility — you can lose yourself in a record alone, but its deepest power unfolds live, in communion.

Woodstock in 1969 was far more than a music festival. The country was deep into the Vietnam War. It was also the era of the civil rights movement. Woodstock became an escape and a statement: 400,000 people gathered to share music, unity, and peace. These weren't just events — they were acts of collective meaning-making.

In the Community Era, artists and brands must tap into this primal need for communion, creating spaces where people don't just consume but connect, feel, and share experience.

The Loneliness That Connects Us

We're living through what the WHO calls a global loneliness epidemic. In the UK alone, nearly 50% of adults report feeling lonely some of the time. Social media promised connection but delivered disconnect. Likes replaced intimacy. The more connected we became, the more isolated we felt.

That vacuum is where true communities grow — and where the biggest opportunity lies for artists and brands with good intentions. Not around products, but shared emotion. Not around algorithms, but rituals.

Community: The Last Competitive Advantage

Tech will be copied. Products will be cloned. Music streams will continue to be gamed. But you cannot fake community. You cannot commoditise connection.

Patagonia's environmental ethos unites customers in clean-up hikes and activism, making them ambassadors for a cause, not just a logo. Chappell Roan's glitter-soaked fanbase — the "Pink Pony Club" — turns her tracks viral through TikTok dances and meetups, amplifying her music beyond any marketing budget.

Consider CrossFit. Often mocked as a cult. But it isn't just about fitness — it's about shared struggle, inside jokes, rituals (like The Open), sweat, and micro-achievements. A place where people don't just work out. They belong, they unite, and it's done together.

These communities don't just follow. They participate. They build, protect, and grow what they believe in. Not because they were asked to, but because they want to. Not for a product, but for each other.

The Collapse of Old Media

Traditional media is being flipped on its head. We're bombarded with 12,000 ads a day, but only 38% of people trust them, compared to 82% who trust friends' recommendations (Ipsos, 2024). Click-through rates for digital ads average 0.08% (eMarketer, 2025). TV audiences are shrinking fast.

The old model — spend big, shout loud — doesn't move the needle anymore. It's like playing a song to an empty room.

While media models collapse, there's been limited conversation about what replaces them. Few brands ask how to foster community or what healthy advocacy looks like. Fewer still study the psychology of successful communities: trust, identity, shared meaning, purpose. It's easier to chase impressions than it is to build intimacy.

Communities cut through. A 2024 Sprout Social report found that brand advocates drive 60% more purchase intent than ads. Peloton thrives not on product specs but on members sharing fitness milestones — a feedback loop of meaning.

It's not about having a million fans. It's about a thousand who'd fight for you.

The CAMPER Framework

Lloyed Lobo's CAMPER framework, from From Grassroots to Greatness, is a roadmap for fostering communities that has stuck with me. It's not about funnels or KPIs. It's about human connection and the psychology of participation.

Connection: People don't bond with products. They bond through shared meaning. Brands and artists must offer not just content, but context — a reason for people to find each other.

Autonomy: Great communities give people agency. The freedom to shape the story, remix the message. The more it feels like theirs, the more they protect it.

Mastery: Growth deepens engagement. Give people tools to contribute, co-create, and evolve. Mastery is sticky — it's what keeps people showing up and pulling others in.

Purpose: People need a "why." Something transcendent. Something personal. Purpose turns passive fans into active advocates.

Energy: The best communities feel alive. They buzz with inside jokes, timely rituals, and cultural momentum. If your space doesn't feel electric, it won't last.

Recognition: This is the glue. Not incentives, but sincere, public acknowledgment. People want to be seen, not marketed to. Shoutouts. Story shares. Front-row seats.

The big lesson? Serve without expectation. If you build with care and intention, the return will come — not because you optimised for it, but because you earned it.

Build Campfires

In the Community Era, growth isn't about being seen. It's about being loved.

We don't need more campaigns. We need modern rituals. We don't need more followers. We need friends. We don't need more marketing. We need meaning.

Stop shouting. Start listening. Build a campfire, not a campaign. Create spaces where communion happens — where people feel alive, together.

Because when your community speaks for you, it doesn't just amplify your message. It validates your meaning.


Frequently Asked Questions

What is the Community Era?

The Community Era is the shift from broadcast marketing — where brands push messages to passive audiences — to belonging-based growth, where artists and brands build spaces where people connect, feel, and share experience together. In this era, community is the last sustainable competitive advantage: tech will be copied, products will be cloned, but you cannot fake genuine human connection.

What is the CAMPER framework for community building?

The CAMPER framework is a model for fostering community through human psychology rather than funnels. The six components are: Connection (people bond through shared meaning, not products), Autonomy (give people agency to shape the story), Mastery (give tools to co-create and evolve), Purpose (a transcendent "why" that turns fans into advocates), Energy (communities must feel alive with rituals and momentum), and Recognition (sincere, public acknowledgment — people want to be seen, not marketed to).

Why is community the last competitive advantage?

Technology will be copied. Products will be cloned. But you cannot fake community. You cannot commoditise connection. Brand advocates drive 60% more purchase intent than ads (Sprout Social, 2024). The most durable brands are not followed — they are participated in. It is not about having a million fans; it is about a thousand who would fight for you.

Written by

Zac Froud, Founder of ADVCY

Billboard 2025 Global Power Player. 17 years across Warner Music, Universal, Disney, and Coinbase. Building technology that turns audiences into communities.